1. No Refund Policy

By entering into an agreement with Elysium Media Lab, you acknowledge and accept a strict no-refund policy. Due to the nature of service-based, strategic digital marketing, all payments are final and non-refundable. This includes, but is not limited to:

• The client’s decision to terminate services at any stage of the agreement.
• Perceived dissatisfaction with the results or unmet personal expectations.

Elysium Media Lab dedicates significant time, resources, and expertise to create and execute customized strategies tailored to your business objectives. These investments are non-recoverable, and payment remains due in full upon initiation of services.

3. Non-Interference with Campaign Execution

Clients agree not to direct or interfere with the strategic decisions, content creation, or execution methods employed by Elysium Media Lab. This includes, but is not limited to, campaign structure, platform selection, content distribution, and scheduling.

Our team retains full authority over all marketing activities to maintain a cohesive and results-driven approach.

5. Scope of Services

The specific services, deliverables, and timelines will be outlined in your individual agreement. Any requests outside of the agreed scope may require additional fees, and changes will be subject to our approval.

7. Limitation of Liability

Elysium Media Lab is not liable for any damages, losses, or disruptions arising from the use of our services, except in cases of proven gross negligence or willful misconduct. All services are provided on an “as-is” basis, and while we strive for excellence, specific results cannot be guaranteed due to variables beyond our control (e.g., platform algorithms, market conditions, third-party tools).

2. Strategic Discretion

All strategies and services provided by Elysium Media Lab are executed at our team’s professional discretion. While we welcome your input to align with your vision, all decisions regarding campaigns, strategies, and implementation methods will be guided by our expertise to ensure optimal results.

Elysium Media Lab utilizes industry best practices, data insights, and creative strategies to meet client objectives. Clients are encouraged to trust the process and allow our team to direct efforts toward achieving desired outcomes.

4. Client Collaboration

Elysium Media Lab values transparent communication and client collaboration. While we welcome feedback and consider all suggestions, the final decision on execution lies solely with our team. This ensures that campaigns align with best practices, maintain consistency, and achieve agreed-upon goals.

6. Intellectual Property

Any creative content, campaigns, and deliverables created by Elysium Media Lab during the service period remain the intellectual property of Elysium Media Lab until full payment is received. Upon settlement, ownership of final deliverables may transfer to the client as outlined in the agreement. However, proprietary methods, templates, and strategies developed by Elysium Media Lab remain our exclusive intellectual property.

8. Termination of Services

Either party may terminate the agreement by providing written notice. However, any services rendered up to the date of termination will remain payable in full, and no refunds will be issued for work already completed or in progress.